Privacy Policy

Who we are

Sunrise Digital Solutions Ltd (company number 17175685) is a digital agency registered in England and Wales. Our registered address is 80 Lodge Lane, Liverpool, England, L8 0QL. You can contact us at info@sunrise-sds.co.uk.

We are the data controller for the personal information we collect through this website.

What data we collect

We may collect the following information:

• Contact form submissions: your name, email address, phone number, and message content.
• Analytics data: cookies, IP address, browser type, pages visited, and other usage data collected automatically when you browse the site.

How we use your data

• To respond to enquiries you submit through our contact form.
• To understand how visitors use our website so we can improve its content and performance.

Legal basis for processing

• Legitimate interest: we process contact form data to respond to your enquiry, which is necessary for our legitimate business interests.
• Consent: we only set analytics cookies after you give your consent through our cookie banner.

Third parties

We share data with the following third-party processors:

• Formspree — processes contact form submissions on our behalf.
• Google Analytics — collects anonymised website usage data to help us understand visitor behaviour.

We do not sell your personal data to any third party.

Data retention

• Contact form enquiry data is retained for up to 2 years, after which it is securely deleted.
• Analytics data is retained in accordance with Google Analytics' default retention settings.

Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your personal data where there is no compelling reason for continued processing.
• Restrict the processing of your data in certain circumstances.
• Data portability — receive your data in a structured, commonly used format.
• Object to processing based on legitimate interest.

To exercise any of these rights, please contact us at info@sunrise-sds.co.uk. We will respond within one month.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk/make-a-complaint or by calling 0303 123 1113.