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Our Work · Wholesale ordering

Take wholesale orders without the late-night voice notes

A simple ordering app in English, Arabic and Kurdish — no accounts, no passwords for your customers. Live since June 2026.

This is a wholesale ordering app for UK suppliers whose customers order by phone and WhatsApp. Customers open a simple link — no account, no password — and place their order in English, Arabic or Kurdish, while the owner runs products, prices, customers and orders from one back office. It was built for a UK wholesale supplier whose nightly orders used to arrive as 11pm WhatsApp voice notes, and it's been live since June 2026. It's early days, but it already replaces voice-note ordering end to end.

Wholesale ordering app — customers order from a link in three languages

One platform, shaped around your business — not the other way round.

You're not buying rigid, off-the-shelf software. You get a proven system we tailor to how your trade actually works, then deploy and hand over — and you own it.

Sound familiar?

The day-to-day this replaces

Orders arrive as 11pm WhatsApp voice notes you have to play back and write out.
Every customer has different prices, and it all lives in your head or a spreadsheet.
Phone orders get misheard, and the wrong thing goes out on the van.
Your customers won't download an app or remember a password.

A look inside

One system, from first enquiry to final payment

Order from a simple link

Customers open a link and order in seconds — no account, no password. Secure token links keep it safe without the friction.

Customer ordering from a token link

English, Arabic & Kurdish

The whole app works in three languages, so each customer orders in the one they're comfortable with — a real edge almost no UK agency can offer.

Trilingual ordering — English, Arabic, Kurdish

One back office

The owner manages products, prices, customers and orders from a single dashboard — the whole operation in one place.

Owner back office for products, prices, customers and orders

Per-customer pricing

Each customer sees their own prices, and you can hide prices where you need to. Billing and delivery addresses are held per customer.

Per-customer pricing and addresses

How it works

A proven platform, tailored to you

We mapped the process

We looked at how orders came in — the phone calls, the late-night voice notes — and where they went wrong.

We tailored the platform

The supplier got an ordering app set up with their products, per-customer prices and three languages.

We deployed it live

Customer ordering links and the back office went live on UK-hosted infrastructure in June 2026.

They own it

Their products, prices and customer list are theirs, on their own system. We run and support it.

Running live today

Proof, not a prototype

Built for a UK wholesale supplier whose nightly orders arrived as WhatsApp voice notes, and live since June 2026. It's early — the honest story here is the shift from voice notes to a real ordering system, not big numbers yet.

Live since June 2026
Replaces phone and WhatsApp voice-note ordering end to end
Trilingual — English, Arabic and Kurdish in one app
Token links — customers order with no account and no password
Per-customer pricing and addresses in one back office

What's included

Everything in one platform

Order from a simple link — no accounts, no passwords (token links)
English / Arabic / Kurdish in one app
Owner back office: products, prices, customers, orders
Per-customer pricing visibility (hide prices where needed)
Billing & delivery addresses per customer
Replaces phone / WhatsApp order-taking
On the roadmap: weighing integration, invoice PDFs, AI voice intake

Built to last

The engineering behind it

Latest tech
Built on a modern stack, ready to grow with weighing, invoicing and voice features.
Speed
Ordering takes seconds on a phone — fast enough that customers actually switch from WhatsApp.
Reliability
UK-hosted and always on, so the order that comes in at 11pm is there in the morning.
Security
Token links mean no shared passwords to leak; data is encrypted and handled to UK GDPR.
Performance
One back office replacing a stack of voice notes, texts and a pricing spreadsheet.

Frequently Asked

Common questions, honest answers

My customers aren't techy — will they use it?
That's exactly why there's no account and no password. They open a link and order — it works about as easily as sending a WhatsApp, just organised.
Can it handle other languages?
It's built trilingual — English, Arabic and Kurdish — and can be extended to other languages if your customers need them.
Does it only work for food suppliers?
No. The model — a link customers order from, a back office you run — fits most wholesale trades.
Can I set minimum orders or cut-off times?
Rules like these are part of what we configure to how your business runs. Tell us your rules and we'll set them up.
Can it use my existing price list?
Yes — your products and per-customer prices go into the back office, including hiding prices where you need to.
What does the owner see?
One dashboard for products, prices, customers, orders and addresses — the whole operation in one place.

See if it fits your business

The quickest way is a message — tell us how you work now and we'll tell you plainly whether this is a fit. No pressure, no jargon.

Prefer a form? Three fields, that's it.

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